Let’s get your shop moving.
Send a request directly to the Turnilo owner’s private support inbox. You do not need to sign in.
For a forgotten password, use Forgot your password? to flag your account, then tell us how to reach you below. Recovery links are provided after the shop owner is verified. No recovery email is sent automatically.
Tablet locked?
Use the tablet’s staff exit PIN, then sign in to the barbershop account to activate it again. A barber’s action PIN cannot exit kiosk mode.
If the exit PIN is locked or lost, revoke that tablet from a separate signed-in shop device. On the physical tablet, close its browser session or clear Turnilo’s site data, then sign in and activate it again. Keep the tablet away from customers during recovery.